92 Go Terms and Conditions

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the 92 Go online gaming platform, accessible at 92go.run, and all related services, games, features, and tools available through the platform. By registering an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agreed to these Terms in their entirety.

92 Go reserves the right to update or modify these Terms at any time. When material changes are made, registered users will be notified through the platform or by email. The updated Terms will be effective immediately upon posting. If you continue to use 92 Go after changes are published, you are deemed to have accepted the revised Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all users of 92 Go, including visitors, registered players, and anyone interacting with any part of the 92 Go platform. Access to and use of the platform is conditional on your acceptance of and compliance with all Terms stated here.

2 Eligibility

To register and use 92 Go, you must meet the following eligibility requirements. Failure to meet any of these requirements means you are not permitted to use the platform.

• Age: You must be at least 18 years of age. 92 Go does not permit access to minors under any circumstances. If 92 Go has reason to believe an account is being operated by or on behalf of someone under 18, the account will be immediately suspended and all funds held pending verification or returned at 92 Go's discretion.
• Residency and Jurisdiction: You are solely responsible for ensuring that your use of 92 Go complies with the laws applicable in your location. You agree not to access or use 92 Go from any jurisdiction where online gaming is explicitly prohibited.
• Personal Capacity: You must be using 92 Go as an individual acting in your own personal capacity. Corporate or institutional accounts are not permitted. You must not be registering on behalf of a third party.
• One Account Per Person: Each individual may hold only one active account on 92 Go. Operating or attempting to operate more than one account — including under different names, contact details, or payment credentials — is a violation of these Terms and will result in permanent suspension of all associated accounts.
• Excluded Persons: Employees, contractors, and immediate family members of employees or contractors of 92 Go are not eligible to hold player accounts or participate in any promotional offers on the platform.

3 Account Registration

To access betting markets, live casino games, jackpot slots, and all other features of 92 Go, you are required to create a registered account. The registration process requires you to provide accurate, current, and complete information including your name, mobile number, and date of birth.

You are responsible for maintaining the confidentiality of your login credentials — your username and password. 92 Go will not be held liable for any losses arising from unauthorised access to your account that results from your failure to keep login details secure. If you suspect that your account has been accessed without your authorisation, you must notify 92 Go support immediately at support@92go.run.

Your 92 Go account is for your personal use only. You must not share your login credentials with any other person. You must not allow any other person to access or use your account at any time. Any activity that takes place under your account credentials is your responsibility.

92 Go may request identity verification at any stage of your account usage — at registration, before processing withdrawals, or at any other point deemed necessary by 92 Go's compliance procedures. Acceptable identification documents may include a valid national identity card (CNIC), passport, or other government-issued identification. The account may be restricted or placed on hold until verification is satisfactorily completed.

4 Deposits and Withdrawals

92 Go processes all transactions in Pakistani Rupees (PKR). The following payment methods are accepted for deposits and withdrawals on the platform:

All deposits must originate from a payment method registered in your own name. 92 Go does not accept deposits from third-party payment sources. Using another person's payment method — regardless of relationship — is a violation of these Terms and may result in account suspension and reversal of the deposit.

Withdrawal requests are subject to account verification status. Accounts that have not completed identity verification may have withdrawal limits applied or may be required to complete verification before a withdrawal can be processed. 92 Go aims to process all eligible withdrawal requests within the timeframes listed above, though unforeseen technical or banking delays may occasionally extend these times.

92 Go does not charge processing fees on standard deposits or withdrawals. Any fees charged by your payment provider (for example, an IBFT fee from your bank) are levied by that provider and are outside of 92 Go's control.

5 Betting Rules

All bets placed on 92 Go — across cricket, virtual sports, live casino, jackpot slots, and card games — are subject to the specific game rules displayed within each game or market, as well as the general betting rules set out here. In the event of a conflict between specific game rules and these general Terms, the specific game rules take precedence for that particular game or market.

• Bet Confirmation: A bet is considered placed and binding only once you have received a bet confirmation reference from the 92 Go system. Any bet not confirmed by the system has not been accepted, regardless of what you may see on your screen prior to confirmation.
• Minimum and Maximum Stakes: Minimum and maximum stake limits vary by game and market. These limits are displayed within the betting interface. 92 Go reserves the right to adjust bet limits at any time without prior notice.
• Void Bets: 92 Go reserves the right to void any bet that has been accepted in error, placed at an obviously incorrect price, or where the outcome may have been known prior to the bet being placed. In the event of a void bet, the stake amount will be returned to the player's balance.
• In-Play Betting: In-play (live) betting is available on selected cricket and sports markets. Odds for in-play markets are updated continuously and are subject to delay. 92 Go is not responsible for any bet accepted between a market suspension and the moment the suspension takes effect at the player's end due to network delay.
• Bet Integrity: Any attempt to exploit technical errors, delays in market suspension, or software vulnerabilities to gain an unfair advantage is a violation of these Terms. 92 Go monitors betting patterns and reserves the right to void bets and suspend accounts where irregular activity is detected.
• Jackpot Game Rules: Jackpot slots and progressive jackpot games at 92 Go are governed by their individual game rules, which include details on minimum bet thresholds required for jackpot eligibility. Playing below the stated minimum stake may exclude a session from jackpot participation.

6 Bonuses and Promotions

92 Go offers bonuses, promotions, and free bet offers to eligible registered players from time to time. All bonuses are subject to the specific terms associated with each individual offer, including any applicable wagering requirements, minimum odds, time limits, game restrictions, and maximum withdrawal limits on bonus-derived winnings.

General bonus rules that apply across all 92 Go promotional offers unless the specific offer terms state otherwise:

• Bonuses are available to one account per person, per household, per device, and per IP address. Attempting to claim a bonus through multiple accounts or by using shared network addresses is a violation of these Terms.
• Welcome bonuses are available to new players completing their first deposit only. Accounts that have previously existed under different credentials will not be eligible for new player promotions.
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn. The specific wagering multiplier for each offer is stated in the offer terms at the time of the promotion.
• 92 Go reserves the right to withdraw any bonus offer, modify the terms of a promotion, or cancel a promotion at any time. Where a promotion is cancelled after a player has already opted in, any wagering requirement already met will be assessed on a case-by-case basis.
• Using bonus funds to place bets specifically designed to exploit wagering requirements — for example, placing opposing bets to minimise risk across accounts — constitutes bonus abuse and will result in the bonus and all associated winnings being forfeited.

7 Prohibited Activity

The following activities are strictly prohibited on 92 Go and will result in immediate account suspension, forfeiture of balances, and may be referred to relevant authorities where applicable:

• Providing false, misleading, or fraudulent information at registration or during identity verification processes.
• Registering or operating more than one account on 92 Go, including through different identities, devices, or IP addresses.
• Using stolen, unauthorised, or third-party payment methods to fund your account.
• Engaging in match-fixing, insider betting, or any form of corruption of sporting events or game outcomes.
• Using software, bots, scripts, algorithms, or any automated tools to interact with the 92 Go platform in a way not intended for individual human users.
• Exploiting bugs, glitches, or technical errors for financial gain. Any winnings obtained through exploitation of technical errors will be voided.
• Engaging in any activity that 92 Go deems to be money laundering, fraud, or related financial crime.
• Engaging in abusive, threatening, or inappropriate behaviour toward 92 Go staff or other users through any communication channel.

8 Intellectual Property

All content, trademarks, software, designs, logos, graphics, and game titles available on the 92 Go platform are the intellectual property of 92 Go or its licensed content providers and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 92 Go platform solely for your personal, non-commercial entertainment. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the 92 Go platform without prior written consent from 92 Go.

Any unauthorised use of 92 Go's intellectual property — including reproducing game content, copying platform design elements, or using the 92 Go name or logo outside of these Terms — may result in legal action.

9 Limitation of Liability

92 Go provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 92 Go makes no warranties — express or implied — regarding the continuous availability, accuracy, or fitness for a particular purpose of the platform or its content.

92 Go will not be liable for:

• Any loss of funds arising from your failure to keep your login credentials secure.
• Service interruptions due to maintenance, technical issues, or circumstances outside of 92 Go's reasonable control, including internet outages, payment processor downtime, or force majeure events.
• Any indirect, incidental, or consequential losses arising from your use of the platform.
• Delays in processing transactions caused by third-party payment providers, including Easypaisa, JazzCash, NayaPay, SadaPay, or banking institutions.

Nothing in these Terms limits 92 Go's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

10 Responsible Gaming

92 Go is committed to promoting responsible gaming among all Pakistani players on the platform. We believe gambling should be an enjoyable form of entertainment — and we take our responsibility to support players who may be experiencing difficulties seriously.

The following responsible gaming tools are available to all registered 92 Go users through the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit into your 92 Go account. Limits take effect immediately when set, but requests to increase a limit are subject to a 24-hour cooling-off period before taking effect.
• Session Time Reminders: Set reminders to notify you after a specified period of continuous activity on the platform.
• Self-Exclusion: If you feel you need a break from gambling, you can self-exclude your account for a defined period of time — or permanently. Self-exclusion requests are processed promptly. During a self-exclusion period, you will not be able to log in or receive promotional communications from 92 Go.
• Reality Checks: Enable pop-up reminders at set intervals during gaming sessions showing the duration of your current session and your net win/loss position.

If you are concerned about your own or someone else's gambling behaviour, we encourage you to read our full Responsible Gaming policy and make use of the tools available within your 92 Go account settings.

11 Account Suspension and Termination

92 Go reserves the right to suspend, restrict, or permanently close any account at its discretion, at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms and Conditions.
• Provision of false, fraudulent, or misleading information during registration or at any subsequent point.
• Suspected involvement in money laundering, fraud, match-fixing, or other illegal activity.
• Operation of multiple accounts in violation of the single-account rule.
• Failure to complete required identity verification within a reasonable timeframe.
• Use of the platform in a manner that 92 Go considers abusive, harmful, or disruptive to other users or to the operation of the platform.

Upon account closure for a breach of these Terms, any balance that 92 Go determines to have been obtained in violation of these Terms may be forfeited. Where the account is closed for reasons not related to a breach — such as a user-initiated closure — the remaining balance will be returned to the verified payment method on file after completion of any pending withdrawal checks.

You may close your 92 Go account voluntarily at any time by contacting support at support@92go.run. Account closure requests are processed within 48 hours, subject to any outstanding pending bets or balance reviews.

12 Amendments to These Terms

92 Go reserves the right to modify these Terms and Conditions at any time. Changes may be made to reflect updates to the platform's features, changes in applicable law, industry standards, or operational requirements. When material changes are made, 92 Go will post an updated version of the Terms on this page with a revised "Last Updated" date, and may additionally notify registered users via email or an in-platform notification.

It is your responsibility to review these Terms periodically and ensure you are comfortable with the current version. Your continued use of 92 Go following the posting of any changes constitutes your acceptance of the revised Terms. If you do not agree with any changes to the Terms, you must discontinue use of the platform and may close your account as described in Section 11.

13 Governing Law and Disputes

These Terms and Conditions and your use of 92 Go shall be governed by and construed in accordance with the applicable laws and regulations relevant to the jurisdiction in which 92 Go operates. You agree that any dispute arising from or in connection with your use of 92 Go will be resolved through 92 Go's formal dispute resolution process before any external proceedings are initiated.

To raise a dispute, please contact the 92 Go support team at support@92go.run with full details of your complaint. 92 Go commits to acknowledging all formal disputes within 48 hours and resolving them within 14 business days where possible. Complex disputes may take longer and will be communicated to the affected player with a realistic resolution timeline.

Where a dispute cannot be resolved through the internal process to the mutual satisfaction of both parties, 92 Go and the player agree to pursue resolution through the appropriate legal channels available in the applicable jurisdiction.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or regarding any aspect of your 92 Go account or experience, please get in touch using the contact details below: